Protecting your privacy is a priority. This Privacy Policy outlines how personal information is collected, used, and safeguarded when interacting with our digital store specializing in professional 3D design and modeling products. By using our platform, you agree to the terms described below.
1. Information We Collect
When you visit our website, create an account, or make a purchase, certain types of information may be collected:
- Personal Information: When you register or make a purchase, we may request details such as your name, email address, billing information, and contact details to process transactions and provide customer support.
- Payment Information: Payments are processed through secure third-party gateways. While we do not store payment details, transaction records may be retained for security and fraud prevention.
- Technical & Usage Data: To enhance user experience, we may collect device information, browser type, IP address, and browsing behavior (e.g., pages visited, time spent on the website).
- Communication Data: If you contact customer support, subscribe to newsletters, or engage in inquiries, we may store correspondence to improve service and track inquiries.
2. How We Use Your Information
Collected data is used strictly for legitimate purposes related to the operation and improvement of digital services. This includes:
- Processing Transactions: Ensuring the secure purchase and delivery of digital products.
- Customer Support: Responding to inquiries, troubleshooting technical issues, and offering assistance.
- Service Improvement: Analyzing user behavior to optimize website functionality, content, and navigation.
- Marketing Communications: Sending updates about new products, special offers, and industry-related insights (only with user consent).
- Fraud Prevention & Security: Detecting and preventing unauthorized access, fraudulent transactions, and potential abuse.
Users always have the option to manage communication preferences or unsubscribe from marketing emails.
3. Data Protection & Security
We take strong security measures to protect personal data against unauthorized access, loss, or misuse. These measures include:
- Encryption protocols for secure data transmission.
- Restricted access to personal data, ensuring only authorized personnel handle sensitive information.
- Third-party compliance, ensuring that payment providers, hosting services, and analytic tools adhere to strict security standards.
Despite implementing security protocols, no digital platform can guarantee 100% protection. Users are advised to maintain strong passwords and avoid sharing account credentials.
4. Third-Party Services & Data Sharing
To operate effectively, we may collaborate with trusted third-party service providers for:
- Payment processing (e.g., PayPal, Stripe) – These providers handle transactions securely and independently.
- Analytics & Performance Tracking (e.g., Google Analytics) – Data is collected to assess website traffic and improve usability.
- Marketing & Email Services – If you opt-in for newsletters or promotional materials, we may use email marketing platforms to manage subscriptions.
Personal information is never sold, rented, or shared with unauthorized third parties. Data is only shared when required for legal compliance, fraud prevention, or contractual obligations.
5. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to enhance user experience. These technologies help:
- Remember user preferences and login details.
- Provide personalized product recommendations.
- Analyze website performance and visitor behavior.
Users can manage or disable cookies through browser settings, but certain site functions may be affected.
6. User Rights & Data Control
You have the right to:
- Access, modify, or delete personal data stored in your account.
- Withdraw consent for marketing communications at any time.
- Request data portability, allowing transfer of personal information to another service provider.
- Request account deletion, permanently removing stored information unless legally required for record-keeping.
For data-related inquiries or requests, users may contact customer support for assistance.
7. Policy Updates & Changes
This Privacy Policy may be updated periodically to reflect legal, technological, or operational changes. Updates will be posted on the website, and continued use of the platform constitutes acceptance of the revised policy.
Users are encouraged to review this section regularly to stay informed about data handling practices.
8. Contact Information
For privacy concerns, data access requests, or general inquiries, please reach out to our support team. We are committed to maintaining a transparent and secure environment while delivering high-quality 3D design and modeling services.